Extra analytics: While most services offer analytic tools, some service provide more amped-up analytical tools. Evaluating which extra analytical tools are best depends largely on your business's email marketing strategy and survey strategy. Some email stats will be important measures for certain businesses, while other companies will have another set of metrics to judge success.
“Email is still the most powerful way to communicate online,” says Jeff Goins in “Start Building Your Email List Now”. There are no Facebook algorithms to trick, sponsored Tweets to beat, or Pinterest-worthy graphics to create. You don’t have to rely on your reader’s ability to figure out something as technical as an RSS feed reader. Email is personal and direct:
Hi Lexi! Email marketing metrics can differ based on industry. Often times email marketing can be another way to stay in touch with the customer and remind them of your great service. I would evaluate your current emails and see if there is too much content in a monthly newsletter. Are people clicking? Are they even opening? Sometimes increasing emails to two a month with one featuring an employee or client testimonial which the other gives customers an offer such as a discount can increase...
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Once we sent the email campaigns through the programs, we compared them to the original email we sent to make sure they appeared as we intended. We also rated services based on where they ended up. Some emails landed in the spam folder or the Promotions tab in Gmail, which we counted against the software. It's critical that businesses have their email campaigns end up in a person's inbox, so we felt that was a necessary test in the evaluation process.
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Through the use of an email marketing service, you can get in touch directly with your target and existing customer bases to send promotional and informational messages, newsletters, event invitations or coupons and discounts. Since different services will offer different combinations of features at varying price points, it can be difficult to find the right service for your business.
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"Subject lines should be less than 50 characters, and that includes spaces," Cates says. The very best subject lines—the ones that get opened the most every time—are the ones that tell exactly what's in the email. Turnbull agrees that good subject lines should be as brief as possible, accurately reflect what is inside and motivate the recipient to open the message. "Ask yourself if this subject would stand out if it was one of the dozens of unread emails in your inbox," he says.
Getting started shouldn't be daunting. Generally, you'll know right away whether you like a user interface (UI) or not, and most of the contenders we reviewed offer free trials so you can poke around before dropping any cash. Luckily, most of these services have modern-looking graphics and uncluttered layouts. These are not the complex business software UIs of yesterday. Be careful, though, as some free trials require a credit card. This means you need to be sure to cancel your trial before you're billed if you're not happy with the service.
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Professional email marketing software offers you the tools to track results so that you can better understand customer behavior. This allows you to set customized messages, as well as to A/B test your messages so that you can constantly fine-tune your marketing campaigns. Let’s say, for instance, that you want to find out which is the best auto-responder for your high-rolling segment of customers. You can set different options, compare auto-responders, and make an informed decision. Sendinblue also features marketing automation, and its wealth of plugin capabilities make it easy to maximize your email campaign.
Videos are one of the most effective forms of marketing, but most email hosts do not allow users to send videos within the body of emails. The good news is, BombBomb is a platform where you can easily create and send videos via email and that’s compatible with all email service providers, giving businesses a cost-effective way of increasing response rates and engagement.
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Econsultancy Research Manager Aliya Zaidi says email is no longer just on a computer—it's also mobile content on smartphones and iPads. As a result, Zaidi's email marketing tips include being aware of how your message is delivered and displayed on different mobile devices. "Think about touchscreens and how you can optimize an email to improve this part of the customer experience," Zaidi says. For some, mobile is read offline, which limits real-time offers in the content, she says. On the other hand, mobile does let you do some things better, such as target by location.
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If you put “Email Newsletter” on each month’s to do list, it’s a lot more likely to get done. And you’ll use it for more than just advertising whatever sale you’re currently an affiliate for. Author Emily Freeman made a commitment to send out a newsletter once a week for a month, just to get in the habit. If you’re just getting started, make a commitment as to when you’ll send out your newsletter and ask for accountability from your readers.
The active voice is easier to read. It also encourages action and responsibility. That's because in the active voice, sentences focus on the person taking action. In the passive voice, sentences focus on the object that's being acted upon. In the passive voice, it can appear that things happen by themselves. In the active voice, things only happen when people take action.
Remember that your email subscribers are people too, so don't be afraid to let your personality show. Good writing really matters in marketing, and one of the email marketing tips Cates says can really make a difference in connecting with customers is to write like a human. "Drop all the marketing and sales-speak. Just like social media, one of the great things about email is that it has allowed businesses to speak in a more casual voice with their customers and fans. This means you can be funny and loose in the ways you get your messages across," he explains. "Write to your readers like they're people, not customers or subscribers, because that's exactly what they are."