Businesses need to use a custom domain name for a number of reasons. These reasons include everything from creating a professional and trustworthy appearance to maintaining continuity across an organization by having a standard email address format for your staff. Email addresses that use a custom domain are also more memorable while providing additional administrative control.
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When choosing the username format for your professional email, consider your company size and with that, username length. Usernames, such as first name only, aren’t likely a good choice for large companies as they will end up with staff members who share common names. On the other hand, very small businesses may not have issues with duplicate names.
"Spray and pray emails will never perform as well as tailored emails to particular contact segments," Turnbull says. He recommends segmentation for creating targeted email campaigns based on behavioral information or other contact data you know about each recipient. Doing so also helps to "determine&the right tactic for each segment," he adds. This can be done through A/B testing, which tracks the performance of two or more entirely different versions of an email message. "You can try a soft-sell message to your most active subscribers while offering a significant discount to those that are less active or haven't clicked lately," he explains.