You need a real sense of where your customers, clients, or supporters fit to effectively segment your lists. Cates' email marketing tips include thinking about what sort of campaigns you plan to send in the future, as well as what your customers want and expect from you. "This can be as easy as sending out a brief survey to find out who wants to be receiving what. Just be clear, and explain why you're asking these questions," he says. This sets expectations up front and will often result in a higher response rate. "Once you know how you want to segment your lists and know how you'll create them, you can work on filling them with subscribers."
Segmentation tools: The most successful and professional email marketing campaigns make your customers feel important. To do this, you need to send only applicable content to each subscriber. With segmentation tools, you can separate your contacts into specific groups to ensure they only receive content that's relevant to them. Creating smaller email lists within your one large email list helps you target groups more effectively. Segmentation is an important email marketing tool.
Remember that your email subscribers are people too, so don't be afraid to let your personality show. Good writing really matters in marketing, and one of the email marketing tips Cates says can really make a difference in connecting with customers is to write like a human. "Drop all the marketing and sales-speak. Just like social media, one of the great things about email is that it has allowed businesses to speak in a more casual voice with their customers and fans. This means you can be funny and loose in the ways you get your messages across," he explains. "Write to your readers like they're people, not customers or subscribers, because that's exactly what they are."
How do I send an email to everyone in my contact list?
Your goals and objectives need to be different for whether it's an eblast (promotional email) or regular enewsletter. Eblasts are great for getting quick leads/sales, while enewsletters are better for staying top of mind, educating customers on new offerings, or providing helpful industry updates. I have found them to be very successful, but what works and what doesn't requires testing (of both the subject line and creative) and varies per business. Best practices for both types include have...
The email software can be learned and used to benefit your business. But the time it takes to learn how to use it and the best way to use it can be time consuming and a lot of trial and error. Although a email marketing service can get that out their for you, the cost can be overwhelming. So, you are going to want someone that also does your social media work as well in order to know your product and get the message out that you want. There are companies out there that can do both and...
How do I add a name to my email list?
In general, we’ve noticed that cloud-based email marketing software is coming out on top. Smaller and medium-sized companies, in particular, benefit from having no IT maintenance to worry about. Never underestimate the amount of time and money that this costs. For smaller companies, it’s almost impossible to run an email server for newsletters that isn’t blocked by services such as AOL or Gmail at some point.
"Spray and pray emails will never perform as well as tailored emails to particular contact segments," Turnbull says. He recommends segmentation for creating targeted email campaigns based on behavioral information or other contact data you know about each recipient. Doing so also helps to "determine&the right tactic for each segment," he adds. This can be done through A/B testing, which tracks the performance of two or more entirely different versions of an email message. "You can try a soft-sell message to your most active subscribers while offering a significant discount to those that are less active or haven't clicked lately," he explains.