Businesses need to use a custom domain name for a number of reasons. These reasons include everything from creating a professional and trustworthy appearance to maintaining continuity across an organization by having a standard email address format for your staff. Email addresses that use a custom domain are also more memorable while providing additional administrative control.
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The standard format for email display names is the full name format with the first and last name of the owner of the email address. However, in some cases, businesses choose to use a first name with the company name, such as when a recipient is likely to recognize a business name but not the email owner’s name, or using just the company name for generic email campaigns like newsletters or general support updates.